Term and Conditions

Welcome to Chic Ladies Shoes Store! These Terms and Conditions govern your use of our website and purchases. By accessing chicladiesshoes.com and making a purchase, you agree to these terms. Please read them carefully.

1.1 Eligibility

Our website and services are available to individuals who are at least 18 years old and reside in our service areas. We currently ship to most regions worldwide, excluding certain Asian countries and remote areas.

1.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

2.1 Product Description

We specialize in fashionable women’s footwear including:

• Sandals, Ankle Boots, and Comfort Shoes
• Flats, Heels, and High Heels
• Ladies Boots and Sandals
• Gift Boxed Slippers and Moccasins
• Special collections like Gladiator and Mule styles

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Pricing

Prices are shown in US dollars and include applicable taxes. We reserve the right to adjust prices due to market changes or errors.

3.1 Order Process

Your order represents an offer to purchase. Acceptance occurs when we send order confirmation.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Order Processing

Orders are processed within 1-2 business days after payment confirmation. Weekend and holiday orders are processed the next business day.

3.4 Order Cancellation

You may cancel orders within 2 hours of placement by contacting customer service. Once processing begins, cancellations may not be possible.

4.1 Shipping Options

Standard Shipping: $12.95 via DHL or FedEx

• Delivery: 10-15 business days after shipment
• Tracking included

Free Shipping: Orders over $50 via EMS

• Delivery: 15-25 business days after shipment
• Available for most regions (excluding some Asian countries and remote areas)

4.2 Delivery Expectations

Delivery times are estimates and may vary due to:

• Customs processing
• Weather conditions
• Other factors beyond our control

4.3 International Orders

International customers are responsible for:

• Customs duties and import taxes
• Compliance with local import regulations

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery.

5.2 Return Requirements

To be eligible for return, items must:

• Be unworn and in original condition
• Include original packaging undamaged
• Have all original tags and labels attached
• Show no signs of wear or damage

5.3 Non-Returnable Items

For hygiene reasons, Gift Boxed Slippers cannot be returned unless defective or damaged upon arrival.

5.4 Return Process

1. Contact customer service within 15 days at [email protected]
2. Wait for authorization and return instructions
3. Package items carefully with original packaging
4. Ship using provided label or trackable service

5.5 Refunds

• Processing time: 5-10 business days after return processing
• Original shipping costs are non-refundable
• Customers responsible for return shipping costs
• Refunds issued to original payment method

5.6 Exchanges

We offer exchanges for:

• Size (subject to availability)
• Color (subject to availability)
• Different styles (price differences adjusted)

Free shipping for exchanges within same product category.

6.1 Account Security

You are responsible for maintaining account confidentiality and all activities under your account.

6.2 Accurate Information

You must provide accurate shipping and billing information. Incorrect information may result in additional charges or order cancellation.

6.3 Prohibited Activities

You agree not to:

• Use the website for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Use automated systems to extract data

7.1 Ownership

All content on chicladiesshoes.com, including:

• Logos and branding
• Product designs and images
• Website content and layout
• Text and graphics

are property of Chic Ladies Shoes Store and protected by intellectual property laws.

7.2 Limited License

We grant you limited permission to access and use the website for personal shopping purposes. Commercial use requires written permission.

8.1 Product Use

Our products are designed for fashion and comfort. We are not liable for:

• Personal injury from product misuse
• Wear and tear from normal use
• Individual allergic reactions to materials

8.2 Website Availability

We strive to maintain website availability but are not liable for temporary outages due to:

• Maintenance
• Technical issues
• Circumstances beyond our control

8.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the products in question.

We protect your personal information according to our Privacy Policy. By using our website, you consent to our data practices.

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of modified terms.

These terms are governed by the laws of the State of Texas, United States. Disputes shall be resolved in courts located in Austin, Texas.