Privacy Policy

Welcome to Chic Ladies Shoes Store! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicladiesshoes.com and make purchases from our global fashion-forward footwear collection.

1. Information We Collect

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details (Visa, MasterCard, JCB), PayPal account information
• Order Details: Purchase history, product preferences, and sizing information
• Account Information: Username, password, and profile preferences

Automatically Collected Information

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, time spent on site, click patterns, and referring URLs
• Location Data: General geographic location for currency conversion and shipping calculations

2. How We Use Your Information

• Order Processing: To process and fulfill your footwear purchases, including payment processing and shipping
• Customer Service: To provide personalized support and address your inquiries
• Personalization: To recommend styles that match your preferences and shopping history
• Security: To protect against fraudulent transactions and unauthorized access
• Marketing: To send updates about new collections, promotions, and fashion trends (with your consent)
• Website Improvement: To enhance your shopping experience and optimize our website

3. Data Sharing and Disclosure

Service Providers

We share information with trusted third parties who assist us in operating our website and serving our global customers:

• Payment processors (PayPal, credit card companies)
• Shipping and logistics partners
• Customer service platforms
• Marketing and analytics providers

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our customers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. International Data Transfers

As a global retailer serving customers worldwide (excluding certain Asian and remote regions), your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

5. Data Storage and Security

Storage Duration

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security Measures

We implement robust security measures to protect your information:

• 256-bit SSL encryption technology for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security audits and monitoring
• No storage of sensitive payment information on our servers
• Secure access controls and authentication procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing activities
• Restriction: Request limitation of how we use your information
• Data Portability: Receive your information in a structured format
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

What We Use

• Essential Cookies: Required for website functionality and secure shopping
• Analytics Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant fashion content and offers

Your Choices

You can control cookie settings through your browser. However, disabling essential cookies may affect your shopping experience.

8. Children’s Privacy

Our website and products are directed to adults. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

11. Contact Us

Thank you for trusting Chic Ladies Shoes Store with your personal information. We’re committed to protecting your privacy while providing you with the stylish, comfortable footwear you love.